We’re here to serve all your insurance needs.
Thank you for visiting us here at The Insurance Center. We started the agency in 1960 with a desire to serve and respond to the needs of our community. Today, we carry forward that mission to protect your home, your family and all of your assets from the perils in life’s journey. Through our working relationships we get to know what’s important to our clients and from there, we work to find solutions that will keep their lives fruitful and meaningful with the protection they need.
Meet Our Executive Staff
As our client, we pledge to provide you with a team of experienced, qualified professionals working for you. We promise to provide the best-fit coverage for you and your family. Building a personal, long-term relationship with our clients in order to serve them better is a top priority.
Steve Dekle, CIC
President and CEO
Steve’s initial duties began when he was a teenager filing and cleaning the office for his dad on the weekends. After graduating cum laude from the University of Georgia with a degree in Risk Management and Insurance, Steve began working full time at the agency.
Steve considers one of his most important duties to be the selection of insurance companies we contract with to write insurance. There are hundreds of insurance companies but only a select few who meet our rigorous standards. This process is always in motion as insurance carriers change. Steve embraces change and thrives on doing the diligent work required to search out the best carriers with the best policies, low and fair pricing, and who stand up and pay claims expediently and most fairly.
Another important part of Steve’s responsibilities is selection of our personnel—having the right team members and agents make all the difference in building a successful company. Steve shares his vision and expects his team members to go the extra mile in building strong, trusting relationships with Insurance Center clients. He states: “We are selling a promise. It is a unique brand of trust and commitment which must be earned each and every day. Our clients must receive the very best service and rock-solid insurance solutions that are tailored to their needs. Our clients decide to stay with us based on keeping our promise and delivering top-notch personal service. We must earn their trust and their recommendations to their family, friends and business associates in order to succeed.”
Angela Mathews, CIC, CRM
Vice President – Agency Operations
Angie received her Certified Insurance Counselor’s designation and Certified Risk Management designation over 20 years ago. She has served in most every capacity in the agency. She has been managing the operations of the agency for the past 18 years. Angie spends her time training, retraining, supervising, managing, problem-solving the tough issues that arise daily and oversees all of our automation development. She is 100% committed to the staff’s professional development. She studies all of the products each of our insurance carriers offer and trains the agents on how to use these products to fit the needs of our clients. This is especially true when bringing in a new insurance carrier. Angie’s devotion to the agency, to her staff and all of our clients is second to none.
- Universal North America President’s Circle
- Southern Trust VIP Agency
- Grange Senior Partner Agency
- Travelers Elite Agency
- Travelers – Agency of the Year Award
- Hanover Excellence Agency Award
- Hanover Premier Performer Award
- CNA Pace Setter Award
- Continental Insurance Company Circle Agent Award
Jason T. (UGA Student/Employee)
“The Insurance Center has truly been one that sticks in my mind as one of the best learning experiences I have had. You have certainly been a role model to me, not only in my career decision, but also my work ethic.”
“You’re the BEST in the biz!!!!
You always go above and beyond for our clients and we truly appreciate that… 6PM on a Friday evening now that’s what I call service!
We LOVE our beauty Barbara (BB)! (Yes, that is officially your new name).”
Geri Tate (Hanover Insurance Manager)
“The Insurance Center has become a major force in Augusta, with its reputation of being a leader in the personal lines marketplace.”
“… Both Camille and Sandra worked extra hard to help me out, as Camille has always done in
handling my account. I appreciate their efforts and they are one of the reasons that I always refer people to your firm when I am asked to recommend an insurer.”
Camille (Former employee)
“The past four years have been a monumental learning experience as well as an exceptional opportunity. One could not ask for a more organized and professional company to pursue a career with. I will forever be grateful for the opportunity I was fortunate enough to be given by both Steve and Angie, two of the most intelligent and motivated individuals I have ever had the pleasure to meet and work for. They are truly an inspiration and set an example to be modeled after. Should I ever have the opportunity to work for The Insurance Center again, I would not hesitate. I would consider it an honor to have the opportunity to again be a part of this wonderful team.”
William Hold, CIC,
President, Society of Certified Insurance Counselors
“Presented to Steve Dekle, CIC, This Testimonial: In recognition of more than twenty-five years of steadfast commitment to leadership and excellence through continuing insurance education, which commitment has been manifested in outstanding individual achievement , and in the highest level of professional competence encompassing the major fields of insurance, insurance management and agency operations.”
Ted Carlton (Industry Leader for young agents)
The Insurance House
“Dear Steve, Congratulations on passing Part 3 of the CPCU exams…. It always gives me a charge to see someone outside the Atlanta area go after the designation. It takes a little something extra and you certainly have it.”
Gary Barton (Industry associate)
“Dear Steve, … I have always admired your no nonsense capacity for hard work and the maturity in business that you have attained at such a young age.”
Bill Trotter, III (Attorney)
“Dear Steve, You and your staff have provided outstanding service in connection with the recent claims… As you will recall, although I resisted your efforts to sell the kind of coverage I needed, you nevertheless persisted and insisted that I buy a policy which afforded adequate and complete coverage. Thank you again for keeping my best interest in mind.”
Delores Stovall (Hanover underwriter)
“Dear Linda, Most of us in tour day-to-day dealings with our family, friends, and customers fail to take the time to say “thank you” whenever they do something we appreciate. At Hanover, we have decided it is appropriate to take the time to say “thank you” to you.”
Laurie Rogers (CFO Keymarket Communications)
“Dear Steve, Keymarket’s business of purchasing, selling, and the operations of radio stations in markets throughout the US necessitates the services of an insurance firm that is staffed for efficient service on an interstate basis. We are very pleased… It is apparent that the standard is set high in determining the pace and quality at which services are delivered. I appreciate these services.”